Reviewed by - Amanda G.

Review Given By: Amanda G.

Date:

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Dependable! Trustworthy! Sincere! Precise! There are honestly not enough positive words to describe how thankful we are for LUX Foundation Solutions! They literally saved us thousands (and thousands) of dollars! We were in the middle of our home inspection when we discovered a crack throughout the foundation of our potential new home. Knowing we had very limited time to get a foundation expert to examine the severity of the crack, our home inspector suggested we find someone NOW... 4:00PM on a Friday afternoon in the rain. (UGH!) We had heard positive reviews from a few colleagues about LUX and before I could mention them, our home inspector said ... "not to worry, I know the absolute best place - LUX Foundation Solutions!" We were absolutely not disappointed! I called and spoke to Tony. He was at the house within an hour! Tony was very thorough, both with his assessment of the crack and when explaining everything to us. He was upfront with his first impressions of the damage and the cost to repair. We found his honesty refreshing. Never once did we feel like our inexperience with foundation work was an easy way for LUX to take advantage of us. We received a detailed estimate early the next day, followed by a phone call to be sure we didn't have any questions. Tony continued to answer my questions, as I thought of them, throughout the entire day. Understandably, the sellers wanted a second opinion and consulted with both a competing foundation company and a structural engineer - both agreed with LUX's estimate and plan to fix the problem. We were comforted by this and it confirmed what we already knew - LUX is without a doubt a reliable and honest company. However, what sets LUX apart from their competitors are the PEOPLE! Tony could have scheduled an estimate for the following week. He could have taken his measurements and quickly left. Instead, he worked late and took the extra time to ensure we were well-informed and comfortable with the path forward. There certainly are other foundation companies but few, if any, can compete with LUX's superior customer service and comprehensive solutions. Without hesitation, we highly recommend LUX Foundation Solutions!